Our client is looking to bring on a Senior ServiceNow Systems Analyst. This role is 100% remote, open to anywhere in the US.
The Senior Systems Analyst job duties include:
- B.S. in relevant field or similar work experience
- Hands-on experience supporting ServiceNow (technical and functional)
- Gather requirements and write user stories
- Solution design and development
- Experience working with Service Portal
- Project management and collaborate with off-shore team on enhancements, patching, releases and small projects.
- Help with platform upgrades, patching, enhancements and production support and maintenance.
- Knowledge of all stages of the systems development life cycle, including: requirements definition, solution design, development, unit testing, user acceptance testing, validation and production support.
- Strong client-facing experience