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ServiceNow HR Advisor
California
San Diego Metro Area
JN -092020-4326

Our client is looking for a ServiceNow HR Advisor to join their team. This is a REMOTE position.
 

● Lead large human resources engagements in concert with other team members.
● Conduct current state assessments consisting of organizational policies, standards, and
processes.
● Lead business value assessments
● Conduct HR process discussions with customers to determine potential process risk and
overall maturity.
● Develop HR Service Delivery process guides that are custom tailored to each customer’s
unique culture, HR transformation goals, and organizational objectives with industry best
practices and compliance requirements taken into consideration.
● Create detailed HR service delivery roadmaps with short-term, mid-term, and long-term goals
that prioritize remediation recommendations and address all instances of non-compliance with
applicable regulatory, statutory, contractual, and organizational obligations.
● Develop strategic, operational, and tactical recommendations tailored to each customer with
the intent to remediate all identified risks and compliance gaps to improve a customer’s HR
service delivery and employee experience
● Work with other Consultants in a collaborative setting to support and assist on the
execution and delivery for customers
● Support Pre-sales activities assisting with demonstrations, discovery and solution design.

What you’ll bring to the table :
● 5-7 years process modeling, process design experience and gathering functional
requirements
● In depth experience with ServiceNow HR Service Delivery either as a user or system
implementer
● 5-7 years of building and delivering roadmaps at a senior level for external client Shared
Services organizations
● Experience in the HR functional domain - leading Centers of Excellence or HR Operations a
plus
● At least 2 years previous experience working directly with external enterprise clients as a
consultant
● Ability to manage multiple client engagements
● Ability to travel ~30% and on short notice
● Certifications in Human Resources, Change Management and Lean/Six Sigma a plus
● ServiceNow HR Service Delivery or HR Service Professional certification a plus
● Previous Big 4 consulting experience a plus
● Bachelor’s degree or equivalent experience and/or military experience
● Experience with ServiceNow administration or implementation a plus.
● 5-7 years process modeling, process design experience and gathering functional
requirements
● In depth experience with ServiceNow HR Service Delivery either as a user or system
implementer
● 5-7 years of building and delivering roadmaps at a senior level for external client Shared
Services organizations
● Experience in the HR functional domain - leading Centers of Excellence or HR Operations a
plus
● At least 2 years previous experience working directly with external enterprise clients as a
consultant
● Ability to manage multiple client engagements
● Ability to travel ~30% and on short notice
● Certifications in Human Resources, Change Management and Lean/Six Sigma a plus
● ServiceNow HR Service Delivery or HR Service Professional certification a plus
● Previous Big 4 consulting experience a plus
● Bachelor’s degree or equivalent experience and/or military experience
● Experience with ServiceNow administration or implementation a plus.


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